Our onsite, professional maintenance team would be happy to help you. We will need some details so be prepared to provide specifics with your requests. You may submit a service request in the following ways:
Option 1: Enter a service request through the online resident portal.
Option 2: E‐mail your request to your community and a team member will enter a service request on your behalf. E-mail us at Leasing@TheHiveEllendale.com
Option 3: Call the office during normal business hours and a team member will be happy to enter your service request. You are welcome to leave a message with a representative. Our phone number for maintenance is (747) 265-1828.
For Emergency Requests: A maintenance team member is on call 24/7 for emergency maintenance needs (i.e. door/window lock issues, major leaks, plumbing, no heat or AC during weather extremes, refrigerator not cooling, no electricity/gas/water, etc.). Our office line from 9-5 is (747) 265-1828, if you have an emergency after 5 please call that number as well.
